Return Policy

Returns
Our policy lasts 7 days, no refunds exchange only. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Certain types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, such as swimwear, bodysuits, or lingerie.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your return will be processed, and a credit will automatically be applied to your account.

Sale items
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at simplysacoyia@gmail.com.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.